Our business model is quite simple; it's based wholly around the client.

Accident management services

Don't delay cars provide accident management and replacement vehicle solutions to innocent parties involved in road traffic accidents. It is our aim to have a vehicle with a client within 4 hours from the assessment of the claim. we provide a fast and friendly service with a view to remove any stress and inconvenience an accident can cause.

Many of our previous clients were foreign nationals who found it difficult to deal with claims and litigation; we provide a service where we speak to them in a jargon free language and relieve any stresses they may have by providing free and impartial advice.

Replacement vehicle hire

From the moment you contact Don't Delay Cars you can be assured that the person that answers your call will deal with your claim in the most professional and approachable manner. All our employees deal with clients on a one to one basis and even provide their own personal number to clients should any issues ever arise.

Here at Don’t Delay Cars we understand that if you have been involved in a car accident that wasn’t your fault, you are likely to be stressed and anxious enough, without the burden of sorting out the repairs of your car, the expense of paying your insurance excess, and the inconvenience of having to put up with a hire car that is of a lower standard than your own vehicle.  That is why at Don’t Delay Cars our extensive experience and our commitment to client care is second to none compared to many organisations.

We believe that being involved in a road accident should have as little effect on your life and your lifestyle as possible. We will provide you with a like for like replacement car we understand not only is providing a substandard replacement vehicle insulting, it is also inconvenient to be driving a vehicle you are unfamiliar with after a road accident. That's why here at Don’t Delay Cars we pride ourselves on being able to provide our clients with like-for-like car replacement hire.

We aim to take the hassle away with a single phone call to our helpline – 0800 432 0163.

Operating from our head office in Birmingham, we have a national network of offices in Manchester, Leeds and London. We have access to a large number of vehicles from standard cars, scooters, motorbikes to prestige marques and commercial vans. We have access to replacement vehicles of all types including HGVs and dual control cars. Our nationwide network of branches ensures replacement vehicles can be delivered to customers within 4 hours if necessary. We can provide a fully underwritten service to accident victims.